Our RCM service offering includes process audit, RCM policy design, and implementation assistance. Our goal is to lead R&M organizations in becoming enterprise-wide services. This means we must understand where R&M is now, where the company needs Reliability Centered Management (RCM) to be, and how to execute a plan to develop greater confidence in product development.

Success in improving confidence in manufacturing requires solid RCM strategies and skilled execution. Competitive manufacturers are beginning to understand this. These companies need help developing their strategies and getting support from their management.

Our clients' success also depends on their ability to demonstrate their Return on Investment (ROI). The ROI of reliability is found in multiple sources. The benefits of a successful RCM program will far exceed any cost savings. Well executed RCM strategies can

• Improve customer fulfillment capabilities
• Reduce manufacturing defects and warranty claims,
• Support employee and environmental health and safety,
• Support better machine and plant design through collaboration
• Provide a better customer experience with products and companies

RCM strategies change the roles and organizational relationships of traditional Repair and Maintenance (R&M) organizations. RCM strategies focus R&M on the needs of business stakeholders and customers. This results in more effective allocation of resources to improving business confidence in product development.

Process Audit
We will conduct an intensive audit of current Repair and Maintenance procedures and execution. These audits should provide the following results.

• Identify strengths and weaknesses of the current process
• Identify the costs of manufacturing failures
• Identify the consequences of manufacturing failures
• Identify available information sources
• Recommend steps toward improvement

RCM Policy Design
We will help clients design policies and procedures to implement RCM and improve their capabilities in providing reliable manufacturing. Our focus will include the following.

• Improve the utilization of available resources
• Foster communication between reliability managers and business stakeholders
• Periodic reports to management of Reliability's accomplishments and issues
• Foster collaboration between equipment users and their equipment suppliers
• Recommend technology and management tools that improve reliability results

Implementation Assistance
We will also offer facilitation, adaptation, and counseling services to help reliability managers to implement and execute their new strategy.